Terms of Service

Botolino / Texas Arrows LLC
Effective Date:
9th May 2026
Last Updated: 9th May 2026

1. Acceptance of Terms

By accessing or using the My Botolino service at botolino.com, creating an account, or subscribing to notifications, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the service.

These Terms constitute a legally binding agreement between you and Texas Arrows LLC ("Botolino," "we," "us," or "our"), a company registered in the State of Texas, with its principal place of business at 2116 Greenville Ave, Dallas, TX 75206.

2. Description of Service

My Botolino is a web-based service available at botolino.com that provides:

  • Public feed ("Botolino Today"): A general view of current gelato flavor availability and Botolino news, accessible to all website visitors without registration.
  • Personalized feed ("My Botolino"): Available to registered users. Displays flavor availability and offers based on your personal subscriptions and preferences.
  • Flavor availability alerts: Automated notifications sent via email or SMS when gelato flavors you have subscribed to become available at Botolino locations.

3. Eligibility

To create a My Botolino account, you must:

  • Be at least 16 years of age
  • Provide accurate and complete registration information
  • Have the legal capacity to enter into a binding agreement

The service is primarily intended for customers in Texas, USA. Users residing outside of Texas may access the service but do so at their own discretion. We make no representation that the service is appropriate or available in other jurisdictions.

4. Account Registration

To access personalized features, you must create an account by providing your first name, last name, email address, and optionally your phone number.

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Notifying us immediately at hello@botolino.com if you suspect unauthorized access

We reserve the right to suspend or terminate accounts that contain inaccurate information or that are used in violation of these Terms.

5. SMS Notifications

Opt-In

SMS notifications are entirely optional. You may add your mobile phone number to your account and explicitly opt in to receive SMS alerts. Your number will be verified via a one-time SMS verification code before any notifications are sent.

What We Send

By opting in to SMS notifications, you consent to receive the following message types from Botolino:

  • Verification messages: A one-time code sent when you add or verify your phone number.
  • Flavor availability alerts: Notifications sent when one or more of your subscribed gelato flavors become available at a Botolino location.

We do not send SMS marketing or promotional messages.

Message Frequency

Message frequency varies and depends on the number of flavors you subscribe to and their availability. You may receive multiple notifications on days when many subscribed flavors become available.

Costs

Botolino covers the cost of sending SMS messages. However, message and data rates may apply depending on your mobile carrier and plan. Please check with your carrier if you are unsure.

How to Opt Out

You may opt out of SMS notifications at any time by logging in to your Botolino account and unchecking the SMS notifications option in your account settings,

To re-enable SMS notifications after opting out, log in to your account settings and re-enable them.

6. Email Notifications

Opt-In

By creating a My Botolino account, you may opt in to receive email notifications. Email notifications include:

  • Flavor availability alerts: Notifications when your subscribed flavors are available.
  • Onboarding communications: Messages helping you set up and get the most out of My Botolino.
  • Marketing emails: From time to time, we may send news, offers, and updates related to Botolino. You can opt out of marketing emails at any time while retaining flavor alert emails.

How to Opt Out

You may manage or disable email notifications at any time through your account settings at botolino.com, or by using the unsubscribe link included in every email we send.

7. User Conduct

You agree not to:

  • Provide false or misleading registration information
  • Use the service for any unlawful purpose
  • Attempt to interfere with or disrupt the service or its infrastructure
  • Use automated tools to access or scrape the service without our written permission

8. Intellectual Property

All content, design, text, graphics, logos, and software associated with botolino.com and the My Botolino service are the property of Texas Arrows LLC or its licensors and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Third-Party Services

My Botolino uses third-party services to operate. By using our service, you acknowledge that your data may be processed by:

  • Twilio Inc. — for SMS delivery and email delivery via SendGrid
  • Google LLC — for website analytics via Google Analytics
  • Meta Platforms, Inc. — for website analytics and advertising via Meta Pixel

These providers have their own terms of service and privacy policies, which govern their use of your data.

10. Disclaimer of Warranties

The My Botolino service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the service will be uninterrupted, error-free, or that notifications will be delivered in real time. Flavor availability information is provided in good faith but may not always reflect exact in-store availability at the moment of your visit.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Texas Arrows LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of or inability to use the service, including missed notifications or inaccurate flavor availability information.

Our total liability to you for any claim arising under these Terms shall not exceed the amount you have paid us in the twelve (12) months preceding the claim, or $100 USD, whichever is greater.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last Updated" date at the top of this page. If changes are material, we will notify you by email. Your continued use of the service after changes take effect constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Dallas County, Texas.

14. Contact

For questions about these Terms, please contact us:

Texas Arrows LLC (Botolino)
2116 Greenville Ave, Dallas, TX 75206
Email: info@botolino.com